Placement Counselor - Estate & Executive Staffing Team (EES)
About Care.com
Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.
Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.
Location: Dallas Texas
Position Overview:
● The Placement Counselor is a vital link between job seekers and domestic employment opportunities, ensuring a smooth and efficient matching process.
● This role involves assessing the needs of high-net-worth private clients and domestic staff, providing career counseling, and facilitating placements that benefit all parties involved. The ideal candidate will have a keen understanding of the domestic service industry, excellent interpersonal skills, and a passion for helping individuals find fulfilling employment.
● We offer a dynamic and supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact on individuals’ lives and households.
What You’ll Do:
● Sales Outreach: Identify and cultivate new business opportunities through networking, cold calling, and building and maintaining long-term business relationships to ensure satisfaction and foster repeat business
● Client Consultative Sales: Conduct detailed sales consultations with private clients to understand their specific domestic staffing needs, including skills required to meet client needs, construct job descriptions, and preferred candidate attributes.
● Candidate Assessment: Evaluate candidates’ qualifications, experience, and compatibility for domestic roles through interviews for roles such as Personal Assistant, Executive Assistant, Household Manager, Estate Manager, Private Chef, Private Driver, Private Educator, and Companion Care.
● Matchmaking: Skillfully match candidates with clients based on requirements, preferences, and the candidate’s skill set, ensuring harmonious employer-employee relationships.
● Career Counseling: Provide guidance and support to job seekers in the domestic placement industry, assisting with resume preparation, interviewing techniques, and career development strategies.
● Follow-up: Maintain regular contact with placed candidates and their employers to ensure satisfaction, resolve any issues, and provide ongoing support.
● Market Awareness: Stay informed about the trends and changes in the domestic placement industry to advise clients and candidates efficiently.
Who You Are:
● Empathetic and Personable: You genuinely desire to help others and can easily build rapport with diverse individuals.
● Detail-Oriented: You pay close attention to the needs and preferences of both clients and job seekers, ensuring that placements are successful and beneficial for all parties.
● Problem Solver: You are adept at navigating challenges and conflicts finding solutions that satisfy everyone involved.
● Communicative: Strong verbal and written communication skills are essential, as is the ability to clearly convey information and expectations to both clients and candidates
● Organized: You can manage multiple tasks and priorities efficiently, keeping track of numerous placements and follow-up requirements.
● Ethical and Discreet: You uphold the highest standards of confidentiality and professionalism, respecting the privacy of Clients and Candidates.
For a list of our Perks + Benefits, click here!
Care.com supports diverse families and communities and seeks employees who are just as diverse. Care.com recognizes the power of a diverse and inclusive workforce as an equal-opportunity employer and encourages applications from individuals with varied experiences, perspectives, and backgrounds. Care.com is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation, please reach out to talent@care.com.
Company Overview:
Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).
Salary Range: $54,000 to $75,000
The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total employee compensation package. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides various benefits to employees, including health insurance coverage, life and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).